IT is an extremely important part of running your business. The problem is that it can be stressful and time-consuming. Many businesses opt for outsourced IT services because of the benefits that they provide.
What are the benefits of outsourcing IT support?
1. Reduce your costs
With salaries, recruitment and ongoing training, IT costs can spiral when kept in-house. With outsourced IT, you can control your costs by choosing a company to suit your budget and paying a fixed sum every month. With an in-house team, the costs can vary depending on training needs, upgrades required and any IT projects. By outsourcing, you’ll get a full team of experts at the fraction of the cost of employing an internal IT manager or team.
2. Focus on running your business
Your time is precious. You don’t want to be distracted by IT decisions and problems. By outsourcing your IT, you can redirect your focus back to what you do best – managing your company and looking after your customers.
3. Get support 24/7
What if an IT disaster strikes when the in-house IT manager is off sick or on annual leave? One of the biggest benefits of outsourced IT is peace of mind. With your IT systems in good hands, you will be safe in the knowledge that your IT issues are being dealt with expertly. You’ll have access to a team of professionals around the clock, so there’s always someone there to provide solutions and resolve issues quickly.
4. Expert advice
An in-house team’s expertise only stretches so far. Any knowledge gaps internally can cause real problems and could leave you vulnerable to cyber threats. An external team can keep your company running smoothly and safely. You also have that valuable second opinion, getting an expert assessment of your IT infrastructure from an objective outside party. If you recruit an internal team and you don’t have a technical background, are you confident enough to know if the candidate has the right skillset or not? By using an outsourced IT support company, you’re guaranteed to have the right expertise.
5. You’ll get the latest technology
If you don’t invest in technology, you are failing your company. We get it, it can be hard to keep up with the ever-evolving IT landscape. Specialist IT companies know all the latest technology. They will put a strategy in place for you and provide you with detailed reports.
6. Increased security
A professional service can protect you effectively against hackers. They can offer enhanced cyber security and disaster recovery plans.
7. Proactive service
As they monitor your systems constantly, an outsourced team will prevent issues before they even happen. In-house teams tend to be more reactive, only firefighting when an issue actually arises. Outsourced teams will stop an issue in its tracks before it even occurs.
If you’re finding IT issues are hindering your productivity and growth, speak to IT services company Cloud and More. We offer IT support in Bristol and the surrounding areas. We also have a base in Milton Keynes. Give us a call to discuss what we can do for you.