Are you looking to outsource your IT support? Maybe you’re fed up with your current provider? Without strong IT support, your business can ground to a halt. It’s important to take the time to carefully pick your IT partner.
If you’re looking for an IT support company, Cloud and More provide specialist IT services in Milton Keynes and beyond. Our passionate and friendly team deliver first-rate IT solutions. Give us a call to discuss how we can help you.
What do you need to look for when choosing an IT support company?
1. Quick to respond
You need an IT partner that can solve your issues quickly. Do they have a guaranteed response time?
2. 24/7 support
An IT problem can arise at any time of the day. Will they be available to help at all hours?
3. Strong testimonials
Do they have a track record of success? Read up on what others say or ask the company to provide references.
4. Security-first mindset
Make sure they prioritise security so your company’s private data is in safe hands.
5. Good listeners
Your IT partner needs to be a great communicator and one that builds strong relationships with their clients.
6. Other services
7. Proactive support
Are they just going to react when something goes wrong or are they going to keep a close eye on your systems and proactively fix faults before they happen?
If they’re located closer to you geographically, you’ll get hands-on care; everything from installing the systems to building a better relationship.