| The Challenge
Also, by working with Government departments, the firm needs to maintain a comprehensive IT infrastructure that’s well-protected and maintained, evidenced by industry accreditations such as ISO 27001, certifying the firm’s framework for Information Security Management Systems (ISMS) and proving its commitment to continued confidentiality, integrity and availability of information as well as legal compliance.
| The Solution
- Unlimited Helpdesk Support
- Unlimited On-site Reactive Visits
- Proactive Monitoring of Servers and Laptops / Desktops
- Proactive Consultancy Time
- Our Backup Promise
- IT Roadmap
- Account Management
What’s more, after learning about the firm’s IT infrastructure, Cloud and More’s advice and IT Consultancy Service ensured that the firm could reach the necessary conditions for ISO 27001 accreditation.
The project included training staff on data-safety best practice, installing anti-virus and monitoring software on all devices, as well as establishing a company-wide firewall and back-up solution.
| The Results
Even if it is just for a quick ‘how-to’ question or to help set-up a new employee’s equipment, the firm has one number to call for any issues or advice needed, manned by friendly, experienced staff.
Lastly, the firm can start to further expand its services and attract new commercial partners, thanks to its ISO 27001 accreditation, that promotes the protections and processes that the firm and employees go to safeguard its confidential information.