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Malware madness: why training your team is the best defence for SMEs

Let’s talk malware. It’s the silent saboteur lurking in dodgy emails, suspicious downloads, and those random USB sticks that Steve from accounts found in the car park and thought, “What’s the worst that could happen?” Spoiler: a lot.

For SMEs, malware isn’t just an inconvenience—it’s a full-on disruptor. Whether it’s your data being held hostage by ransomware or a keylogger swiping your passwords, these sneaky attacks can bring your business to its knees faster than you can say, “We should’ve clicked update.”

But don’t panic! With the right knowledge and tools, you can stop malware in its tracks.


What exactly is malware?

Malware is short for malicious software—basically, the digital version of that one kid at school who always broke your stuff and blamed it on someone else. It’s designed to steal your data, wreck your systems, or just generally ruin your day.


Meet the rogues’ gallery of malware

  • Ransomware: “Pay up, or we’ll keep your data!” It’s basically extortion, but with a keyboard.
  • Spyware: A creepy little program watching your every move, stealing passwords and business secrets.
  • Trojans: Like a gift wrapped in a bow… except inside, it’s chaos.
  • Keyloggers: The nosy neighbour of malware, watching every keystroke you make.
  • Cryptojacking: Stealing your computer’s power to mine cryptocurrency. Because why pay for electricity when they can use yours?

Why SMEs?

Cyber criminals love targeting SMEs because they assume smaller businesses are less prepared. And often, they’re right—limited resources, smaller teams, and that “It won’t happen to us” mindset can leave SMEs wide open.


Why training your team is your best defence

Malware usually doesn’t walk through the front door—it sneaks in because someone clicked on “Congratulations! You’ve won an iPad!”

This is where cyber security training comes in. At Cloud & More, we use Phished to train your team to spot dodgy emails, dodgier links, and everything in between. Phished training isn’t just your standard boring PowerPoint presentation. Oh no—it’s interactive, sneaky, and sometimes downright hilarious.

Imagine your team getting fake phishing emails, designed to test their reactions. Some will pass with flying colours (gold star for Karen in HR!), while others… well, let’s just say it’s a learning curve.

The goal? To make sure everyone can spot a cyber threat in the wild, so they’re ready when the real thing comes knocking.


Practical steps to keep your business safe

  1. Train your team regularly
    The more they know, the better they’ll be at spotting trouble. Bonus: they’ll feel like cyber ninjas.

  2. Keep your software up to date
    Yes, clicking “Remind me later” is tempting, but outdated software is a hacker’s playground.

  3. Back up your data
    And don’t just say you’re going to do it—actually do it. You’ll thank yourself later.

  4. Use multi-factor authentication (MFA)
    It’s like putting two locks on your front door instead of one. 

  5. Call in the experts
    A good IT provider (hi, that’s us!) can keep your systems in check and help you stay one step ahead of the bad guys.

Stay safe, stay smart, and remember: don’t be Steve from accounts.

Turn your team into your first line of defence

Malware isn’t going anywhere, but with Phished training, a solid cyber security plan, and a little humour (because let’s face it, this stuff can be dry), you can keep your business safe.

Want to learn more about how Phished training works or how we can help you stay one step ahead of cyber criminals? Give us a call 0333 577 0966 —we’ll even answer the phone!

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