Not at all! Hosted Telephony is designed to be user-friendly, with intuitive online portals and easy-to-use features. Plus, our team at Cloud & More is always here to help you with any questions or issues you might have. We’re your tech-savvy support crew!
Hosted Voice
Ditch the old landlines and embrace the power of the cloud with our flexible, feature-rich phone systems.
Why Hosted Voice is a game-changer for your business
Tired of tangled wires, missed calls & limited features?
It’s time to give your business phone system an upgrade! Hosted telephony is like moving your phone system to the cloud, giving you access to a whole suite of features that can boost productivity, improve customer service, and even save you money.
At Cloud & More, we’re not just phone system providers – we’re your communication partners. We’ll work with you to design a custom hosted telephony solution that fits your unique needs and budget.
What makes our Hosted Voice stand out
Softphone & mobile app (UC)
Enable flexible and remote working with features like instant messaging, presence, voice, video, and more, all integrated into one platform
CRM integration
Sync seamlessly with your applications to streamline customer interactions, with caller previews and integrated customer records at your fingertips
Call recording & reporting
Enjoy unlimited 90-day call recording and maintain service levels with live wallboards and scheduled reports for customer service excellence.
Music on hold and communication devices
Enhance customer waiting experiences with personalised on-hold music options while delivering top-quality, reliable communication devices for crystal-clear communications.
Simple and stress-free
We’ll create a custom blueprint that fits your space, budget, and technology goals like a glove.
Consultation
We'll get to know your business and your specific communication needs
Solution
We'll design a hosted telephony system that fits your budget and goals
Setup
We'll handle the setup and configuration, making the transition smooth and easy
Support
We'll ensure your team is comfortable with the new system and provide ongoing support
Sleep easy
Sit back and enjoy the benefits of a modern, reliable, and feature-rich phone system
The Cloud & More difference
- Cost savings: Say goodbye to expensive hardware and maintenance costs. Hosted Voice is often more affordable than traditional phone systems
- Flexibility & scalability: Easily add or remove users, features, and phone lines as your needs change
- Enhanced productivity: Empower your team with tools that streamline communication and collaboration
- Improved customer service: Never miss a call and always provide a professional image with features like auto attendant and call queues
- Sleep easy: Our reliable and secure platform ensures your communications are always available
Hosted Voice FAQs
What is Hosted Voice, and why should my small business switch?
Think of Hosted Voice as your phone system on vacation, relaxing in the cloud! Instead of relying on bulky hardware in your office, your calls, voicemail, and even your favorite features (like conference calling and auto-attendant) are all handled online. It’s like upgrading from a clunky old rotary phone to a smartphone – more features, more flexibility, and often, more cost-effective.
Is Hosted Voice secure? My data is sensitive.
Absolutely! Hosted Voice providers (like us!) invest heavily in security measures like encryption and firewalls. Your data is often safer in the cloud than on-site, where it’s vulnerable to physical theft or damage.
Will switching to Hosted Voice cause disruption or require expensive new phones?
Don’t worry, it’s a smooth transition! We can often port your existing phone numbers over, so your customers won’t even notice the change. Plus, you might not even need new phones! Many existing office phones can be used with Hosted Voice. If you do need new equipment, we’ll help you choose the most cost-effective options.
What happens if my internet goes down? Will I lose all communication?
We’ve got you covered! Most Hosted Voice services offer call forwarding options, so your calls can be automatically routed to your mobile phones or another location if your internet takes a break.
I'm not a tech whizz. Will Hosted Voice be too complicated for me?
Is Hosted Voice really more affordable than a traditional phone system?
In most cases, yes! You’ll save on upfront hardware costs, line rentals and call charges along with ongoing maintenance fees. Plus, Hosted Voice often comes with predictable monthly pricing, so you’ll know exactly what you’re paying for. It’s a win-win for your budget and your communication needs!
Ready to upgrade your phone system and unlock the power of the cloud?
Contact Cloud & More today for a free consultation and let us create a custom hosted telephony solution that will transform your communications.
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