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Remote IT Working: How to keep your business secure, productive and connected

Remote working -IT support

Is IT remote working helping or hindering your business?

Remote working, or WFH, is here to stay.

Since 2020, the way we work has changed for good. Whether your team is fully remote, hybrid, or just loves the option to work from home on Fridays, your business needs the right IT setup to keep things running smoothly.

And if you’re still cobbling things together with a mix of old laptops, dodgy VPNs and crossed fingers… you’re not alone. But you’re definitely overdue for an upgrade.

The good news? Getting IT remote working right doesn’t have to be complicated or expensive.

What is IT remote working?

IT remote working simply means having the right technology and support in place so your team can work securely and efficiently from anywhere.

Think beyond just having a laptop and a Wi-Fi connection. Proper IT remote working includes:

    • Access to cloud-based systems and files
    • Strong cyber security (even on home networks)
    • Seamless communication and collaboration tools
    • Ongoing IT support, wherever your team is working

Get it right, and it can seriously improve productivity, flexibility, and how your team feels.

Why IT remote working matters more than ever

Here’s what the data says:

  • 🧠 77% of remote workers say they’re more productive when working from home.
  • 🔐 43% of cyber attacks now target remote workers.
  • 💻 £8,000+ saved per employee per year on average by companies supporting remote work.

Source: Owl Labs, Cyber Security Ventures, Global Workplace Analytics

So yes, remote working works. But only if your IT support does too.

The most common IT remote working problems (and how to fix them)

1. “We can’t access what we need”

✅ Fix: Set up a secure cloud environment using Microsoft 365, SharePoint, or OneDrive, no more emailing files to yourself or version chaos.

2. “Our video calls keep freezing”

✅ Fix: Ensure devices are up to date, network speeds are optimised, and your VPN isn’t throttling performance.

3. “We’re worried about cyber security”

✅ Fix: Multi-factor authentication, regular training, and remote monitoring protect your team, whether they’re at home or at Costa.

4. “Our team feels disconnected”

✅ Fix: Use tools like Microsoft Teams and Viva to keep communication flowing and company culture alive, digitally.

5 benefits of getting IT remote working right

  • Increased productivity – Less faff, more focus.
  • Happier teams – Flexibility = freedom.
  • Lower overheads – Fewer desks, lower bills.
  • Stronger security – Yes, even on home Wi-Fi.
  • Better business continuity – Power cuts and train strikes won’t stop you.

It’s not just a nice-to-have. It’s the new normal.

IT remote working myths (busted)

“It’s not secure.”
With the right setup? It’s more secure than many in-office environments.

“It’s only for tech companies.”
We work with and manufacturers, all successfully using remote IT.

“It’s too expensive.”
Not compared to lost productivity, data breaches, or unhappy teams. And you can scale it to your budget.

How Cloud & More helps businesses make IT remote working easy

We don’t just hand over the tech and leave you to it. At Cloud & More, we:

  • Get to know your business (and your team)
  • Recommend the right tools, not just the flashy ones
  • Set up secure remote access and backups
  • Monitor your systems 24/7 (so you don’t have to)
  • Train your team to stay sharp and secure 

Read our blog: Why your business needs cyber awareness training

And when something goes wrong? You call, we answer. No hold music. No nonsense.

Real talk: Can your remote setup keep up?

If your remote working setup was a rush job in 2020, now’s the time to revisit it. Whether you’re scaling up, hybrid working, or just want things to work better, this is your sign.

IT remote working isn’t just about technology, it’s about giving your team what they need to do their best work, anywhere.

FAQs

1. Do you help businesses move to remote or hybrid working?
Yes. We can audit your current setup, recommend improvements, and manage the transition without stress.

2. Is Microsoft 365 enough for remote working?
It’s a great foundation but it depends how you use it. We’ll help you get the most out of every app and feature.

3. How do you keep remote teams secure?
We use multi-layered protection: antivirus, monitoring, secure logins, backups, and cyber awareness training.

4. Can you support remote workers outside the UK?
Yes, many of our clients have international teams. As long as there’s Wi-Fi, we’ve got you covered.

5. What if we only have a small team?
Perfect. Many of our clients are small businesses, we tailor support to you, not some giant company template.

Final thought

Remote working is no longer the future, it’s now. And if your IT isn’t up to scratch, it’s holding you back.

Let’s change that.

👉 Get in touch with Cloud & More and let’s make IT remote working secure, simple, and stress-free.

Ready to make remote working… actually work?

Let’s take the stress out of your setup. Whether your team’s hybrid, remote, or somewhere in between, we’ll help you stay secure, connected, and productive without the tech headaches.

👉 Book a quick chat with the Cloud & More team today and see how we can make IT support feel personal (and actually helpful).

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