Reliable IT Support for Bristol & the South West
We deliver managed IT services, with cyber security baked in, to businesses across Bristol, Bath, Gloucester and Somerset.
Here’s what we solve (so you don’t have to)
Worried about cyber threats?
From ransomware to phishing, we stay on top of the risks so you don’t have to.
Next-gen protection, backups, and monthly patching included.
Getting bounced around different support desks?
You won’t get passed from person to person.
Our team owns the issue and speaks like humans, not a call script in sight.
Out-of-date systems slowing you down?
We modernise setups and help you get the most from Microsoft 365.
Think faster, safer, smoother working.
Not sure what’s actually being backed up?
We’ll show you what’s covered and what’s not with zero jargon.
Spoiler: Microsoft 365 doesn’t back up everything.
How cyber resilient is your business?
Take our 2-minute cyber resilience assessment to find out how prepared your Bristol business or organisation really is.
"Fantastic service from Howard – very helpful, patient, and very knowledgeable to help me through establishing/restoring a connection to my emails and internet."
Ted Trace
Phoenix Cargo Services | Bristol
What makes our Bristol IT support different
- Unlimited support from real people
- Better protection against ransomware, phishing & cyber threats
- Clear advice so you understand what you’re paying for (and why)
- A local bristol team that works your way, not the other way round
- Secure access for remote & hybrid teams, wherever they log in from
Complete IT support, built around your business
Unlimited IT & helpdesk support
From everyday niggles to on-site support, you get unlimited help from a team that actually picks up the phone and sorts it.
Unlimited break-fix support
Something not working? Tell us once, we’ll handle it. No limits, no fuss, just reliable support whenever you need it.
Protection for your devices (EDR)
We keep your servers and devices secure with advanced threat protection that spots trouble early and stops it in its tracks.
Cyber security training
Train your team with fun, realistic phishing simulations, so they’ll know how to spot scams and stay safe online.
Mail filtering & spam protection
We block the junk so only business‑critical emails reach your inbox
Microsoft 365 backup
Microsoft doesn’t actually back up your data. We do. That means your emails, files, and Teams chats are safely stored and easy to recover if anything goes missing.
Microsoft 365 security
We lock down your Microsoft 365 with advanced protection, stopping unauthorised access and keeping your data where it belongs.
Managed firewalls
We manage and monitor your firewall around the clock, blocking threats before they reach your network and keeping your business secure.
Ready to get started?
Book call with our friendly team
When you call Cloud & More, a real human picks up.
No scripts. No passing you around. Just friendly, expert IT support for Bristol businesses that need things fixed fast.
We keep it simple. Whether it’s a tech issue or a cyber security concern, we explain things clearly and sort them quickly.
Prefer a phone call? Want us to pop by your office in Clifton or hop on a quick video chat? However you like to work, we’re here for it.
Managed IT Support FAQs
Why should I outsource my IT support?
Outsourcing your IT support gives you access to a full team of experts without the cost of an in-house department. Our Bristol IT support service allows you to focus on your business while we take care of your technology needs.
How do your IT support services cater specifically to Bristol-based businesses?
We know that Bristol is home to everything from buzzing tech startups to well-rooted enterprises. Whether you’re running a creative agency in Stokes Croft or a café in Clifton, we’ll handle your IT—so you can focus on business (and maybe grabbing a cheeky coffee at one of Bristol’s finest spots).
Can you support Bristol businesses with remote work solutions?
Our goal is to resolve your issues as quickly as possible, our service ethos is to try and resolve all IT issues the first time a call is placed into the service desk team.
How do you help businesses in Bristol stay compliant with local data protection regulations?
We help Bristol businesses stay on the right side of data protection laws
faster than you can say “GDPR.” From safeguarding your data to ensuring
compliance with UK regulations, we make it easy—no jargon, no hassle,
just peace of mind (and maybe some celebratory cider after).
What IT issues do you typically handle?
We handle everything from slow systems and Wi-Fi issues to data
recovery and network setup. Whether it’s a minor glitch or a major
challenge, our Bristol IT support team is ready to assist.
What’s the difference between break-fix and managed IT services?
Break‑fix is reactive: you call when something breaks. Managed IT is proactive, preventing problems before they happen. With managed services you benefit from predictable costs and minimal downtime
Do you offer remote and on-site IT support in Bristol?
Absolutely! We can assess your needs and recommend the best solutions to fit your budget and goals. It’s like having a tech-savvy personal shopper, ensuring you get the best value for your investment.
How do you ensure my data is secure?
We take data security seriously. We use secure remote access tools, follow strict privacy policies, and implement encryption and backups to ensure your data is protected.
Can you help me choose the right software and hardware for my Bristol business?
Absolutely. We assess your business needs and recommend the best
solutions to meet your budget and goals, ensuring you get the most from
your investment.
What sets Cloud & More’s IT support apart from other providers?
We don’t just offer technical support, we provide a personal service. Our Bristol-based team takes the time to understand your business and genuinely cares about your success. With transparent pricing and a proactive approach, you can count on us for dependable IT support.
What is co-managed IT support, and how does it work?
Co-managed IT support is when we work alongside your in-house IT team to give them extra help, tools and breathing room. Think of it as back-up — without stepping on anyone’s toes.
You might have an internal IT manager or small team handling day-to-day tasks but need outside support for things like cyber security, large projects, or covering holidays. That’s where we come in. We fill the gaps, bring extra expertise, and act as an extension of your existing setup.
You stay in control. We just make life easier.
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