Secure, stable and surprisingly stress-free
Spreadsheets, deadlines, last-minute client uploads and the occasional printer tantrum — the average day in an accountancy firm is a finely tuned balancing act. So the last thing you need is IT that throws a spanner in the works.
Whether you’re a solo accountant or a growing firm, tech is at the heart of everything you do. And when it’s not working properly? It’s not just frustrating, it’s costly.
That’s why reliable, proactive IT support for accountants isn’t just nice to have. It’s essential.
Here’s what we’ve learned from supporting accountancy firms across the UK, the pain points they face, and the tech that can take those headaches off the table.
1. Keeping client data secure
When you handle payrolls, tax returns and personal financial details, security is non-negotiable. But between phishing emails, dodgy attachments, and the pressure to work quickly, it’s easy for things to slip through the cracks.
The problem:
Sensitive client data needs to be stored and shared securely, without making life harder for your team.
What we do:
✔️ Secure email and file-sharing setup
✔️ Microsoft 365 security configuration (hello, multi-factor authentication)
✔️ Ongoing cyber awareness training
✔️ Web filtering, antivirus and endpoint protection
✔️ Regular updates and patching behind the scenes
We help you keep client information locked down, while still letting your team work efficiently and confidently.
2. Downtime during deadline season? Nightmare fuel.
It’s Friday afternoon. You’re trying to file five tax returns and run payroll for a client who just remembered they have 14 staff. And then your system crashes.
The problem:
Any IT outage, even a short one, can throw your whole day off track and risk missing key deadlines.
What we do:
✔️ Proactive 24/7 monitoring of your systems
✔️ Backup solutions that just work (and get tested)
✔️ A business continuity plan tailored to your firm
✔️ Fast (human) helpdesk support
✔️ Emergency out-of-hours escalation when it really matters
You’ll know we’re keeping an eye on everything — even when you’re not. So your team can keep working, and your clients won’t see a blip.
3. Legacy software meets modern expectations
Accounting software has come a long way — but many firms are stuck juggling older platforms, bolt-on tools and newer cloud-based apps. It works… until it doesn’t.
The problem:
Disjointed systems slow everything down. And when something breaks, no one knows who to call.
What we do:
✔️ IT consultancy to review and streamline your tools
✔️ Support with cloud migrations (hello, zero downtime)
✔️ Integration help between your systems (email, accounts, payroll, CRM)
✔️ Remote desktop and server support to reduce disruption
Whether you’re modernising or just trying to make what you have work better, we’re here for both.
4. You’re not an IT department (and you shouldn’t have to be)
Most accountants didn’t get into the business to reboot routers or Google error codes. But with limited in-house IT knowledge, someone always ends up being “the tech one.”
The problem:
You need expert help — not another password reset.
What we do:
✔️ Unlimited support from our friendly helpdesk (no eye-rolling, we promise)
✔️ A dedicated account manager who actually knows your setup
✔️ Advice that makes sense — no jargon, no confusion
✔️ Strategic IT planning so you’re not always in “reactive mode”
We’ll become part of your team — without you needing to hire one.
5. Secure remote access (that actually works)
Hybrid working isn’t going anywhere, but trying to access sensitive client files from a home laptop or a dodgy café Wi-Fi? That’s a recipe for disaster.
The problem:
Your team needs secure, reliable access from anywhere — without compromising security or performance.
What we do:
✔️ Remote desktop setup with proper user permissions
✔️ Microsoft 365 and SharePoint configuration for document access
✔️ VPNs and secure login policies
✔️ Device management so lost laptops don’t turn into data breaches
We’ll help you build a setup that works wherever you do — securely, smoothly and with no extra stress.
6. Clients expect tech that just works
Your clients are used to slick online banking and instant updates. So when they’re met with clunky file uploads or delayed responses because your tech is being awkward, it reflects badly on you.
The problem:
Your IT setup is part of your client experience — even if they don’t realise it.
What we do:
✔️ Help setting up client portals, e-signature tools and secure messaging
✔️ Recommendations on the best accounting platforms for your needs
✔️ System performance optimisation so you’re not left waiting
✔️ Reliable internet and VoIP services that just work
When your systems run smoothly, your clients stay happy. It’s that simple.
Final thoughts
Accountancy is built on trust, precision and meeting deadlines — and your IT should support all three. At Cloud & More, we understand how high the stakes are, especially when you’re juggling compliance, client care and a looming financial year-end.
We make IT support for accountants personal, proactive and quietly brilliant in the background — so your team can focus on what they do best.
Want IT support that doesn’t need chasing?
Let’s talk. No jargon. No pressure. Just practical support from a team who get accountancy and care about your business.